ZK "LEV INS" AD undertakes to provide access to its website in accordance with Article 58c of the Electronic Governance Act (amended, State Gazette No. 102 of December 31, 2019) and Articles 39 and 39a of the Ordinance on General Requirements for Information Systems, Registers, and Electronic Administrative Services (amended and supplemented, State Gazette No. 4 of January 14, 2020).
This accessibility statement applies to the website at: lev-ins.com
Standard complied with to ensure accessible content: EN 301 549 V3.2.1 (2021-03)
Compliance status
This website partially complies with the requirements of the above standard, due to the exceptions listed below.
Inaccessible content
The content listed below is not accessible for the following reason:
Non-compliance of the public part of the website of ZK "LEV INS" AD at the internet address: lev-ins.com with the WCAG 2.1 standard.
1.1.1 (A) Text representation of non-text information
Not applicable
In most cases, the requirement is met, with the exception of some documents that are maintained in .pdf format as the only option for presenting the information in a manner appropriate to the user, as well as infographics that involve content in graphic form.
1.2.3 (A) Audio description or media alternative (pre-recorded)
Not provided
The website contains videos in which no description of the visual content is provided.
1.2.5 (AA) Audio description (pre-recorded)
Not provided
The website contains videos in which synchronized voice description of the visual content is not provided.
Note: The above describes only those requirements of the standard that are not covered or are partially covered. Fully covered requirements of the standard are not described, in accordance with the requirements for completing the declaration of conformity.
Preparation of this accessibility statement
This statement was prepared on 14.08.2025.
The declaration was last reviewed on 14.08.2025 (date of annual update/review of the declaration).
Method used to prepare the declaration:
Self-assessment by the person referred to in Article 1, paragraph 1 or 2 of the EEA, owner of the website
Feedback and contact details
Address for providing feedback and suggestions regarding the accessibility of this website.
To provide feedback and suggestions regarding the accessibility of this website, you can send an email to info@lev-ins.com.
Option to provide feedback via the contact form here: https://lev-ins.com/contacts/
Implementation procedure
In the event that ZK "LEV INS" AD
1. does not respond to the report within the above-mentioned period or
2. does not take the measures to remedy the accessibility violation specified in the response to the report
The person who submitted the report may file a complaint with the Chair of the State Agency for Electronic Governance in the following ways:
by email: mail@e-gov.bg, with the subject line: "Complaint regarding the accessibility violation of websites";
through the registry of the State Agency for Electronic Governance at 6 Gen. Yosif V. Gurko Street, Sofia;
by post on paper to the address of the State Agency for Electronic Governance at 6 Gen. Yosif V. Gurko Street, Sofia-1000. 3. Pursuant to Article 60a of the Electronic Governance Act, control over the compliance of the content of websites and mobile applications with the accessibility requirements under Article 58c of the Electronic Governance Act shall be exercised by the chairperson of the State Agency for Electronic Governance.
Despite our efforts, it is possible that some pages or sections may encounter difficulties for various reasons. The goal is to continue to improve accessibility features. If you have found a malfunction or error related to the accessibility functionality on this website, or if you would like to suggest an improvement or new feature, you can contact us at
If you have found a malfunction or error related to the accessibility functionality on this website, or if you would like to suggest an improvement or new feature, you can contact ZK "LEV INS" AD by sending an email to the following address: info@lev-ins.com or call 0800 10 200.