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Cyber Help

Cyber Help Insurance is guaranteeing you expert help in case of a cyber threat. Lev Ins provides the Insured with a hotline for assistance and an immediate reaction from qualified information security specialists aiming to minimize and prevent cyber incidents.

Lev Ins ensures up to 50 hours of expert assistance by consultants from the Security Operations Center (SOC) within the insurance period timeframe.

Who is the insurance designed for?

Cyber Help Insurance is a useful solution for individuals and legal entities that would like to protect their computer systems and digital assets.

Thanks to Lev Ins’ timely reaction whenever that is necessary, the insured individuals and entities are multiplying their chances to reduce harms that have occurred as a consequence of a cyber attack.

Territorial scope of coverage:

Lev Ins offers assistance to individuals and legal entities across the EU.

What does the insurance cover?

Cyber Help is providing proactive expert help in the event of a cyber threat and/or a cyber attack. However, the policy does NOT cover claims for loss of information, discrepancies of the Internet provider, cyber threat or extortion, and third-party liability.

What risks are covered by the insurance?

In the event of a cyber attack or a cyber threat, initial expert advice and assistance from our contact center and the Security Operations Center are provided to the Insured.

The cyber risk is identified and investigated.

Why should I take out Cyber Help Policy with Lev Ins?
  • 24/7 emergency hotline in the event of a hackers attack
  • 2 Security Operational Centers – in Israel and Bulgaria
  • A team of cybersecurity experts to take care of your protection

Free 24/7 assistance line 

0800 10 200

Frequently asked questions

What is a cyber attack?

A cyber attack is a remote, harmful attack directed to the computer systems and the digital assets of the Insured. Its goal is to compromise their privacy, destroy, and/or cause damage.

How is a cyber attack investigation held?

A qualified expert organization approved by Lev Ins researches examines and analyzes the computer systems in order to define the cause and the source of the unauthorized access, processing, disclosure, or loss of personal data.

What should I do if I become a victim of a cyber attack?

Urgently contact our 24/7 Security Operational Center at 0800 10 200. Our specialists will offer you full assistance. If a cyber incident is confirmed, we will start a cyber forensic investigation and we will forward the report to the experts from our claims handling department.