Trip Cancellation Insurance
Travel brings excitement, new experiences, and unforgettable memories. Whether you're preparing for an important business trip or a long‑awaited vacation with loved ones, we’re here to protect your investment. Stay covered in case your trip is canceled, interrupted, or unexpectedly extended. Trip Cancellation Insurance gives you peace of mind, confidence, and control — no matter what changes along the way.
The insurance covers losses related to the purchase of airline tickets or hotel accommodation paid through a tour operator, travel agent, carrier, or hotelier.
Whether you’re a Bulgarian or foreign traveler, you can rely on our travel cancellation insurance for trips across the globe, as well as within Bulgaria.
- Travel cancellation expenses.
- Travel curtailment or interruption expenses.
- Travel extension expenses.
- Flight delay.
- Accidental death for persons over 14 years of age.
- Accident or illness requiring hospitalization for at least 5 days, or death of the insured or a close relative.
- Appointment as a juror, or summons as a witness or expert, when this becomes known after the booking date.
- Dismissal from work, excluding disciplinary dismissal.
- Inability to travel due to adverse weather conditions.
Optional COVID‑19 Coverage
You may add COVID‑19 protection to cover non‑refundable expenses in the following situations:
- The insured falls ill with COVID‑19 before the trip, with no more than 5 days remaining until departure.
- The insured is required to undergo home treatment, quarantine, or hospitalization due to COVID‑19, with no more than 5 days left before the trip.
- The insured is denied boarding due to elevated body temperature or laboratory‑confirmed COVID‑19.
- Death of the insured due to COVID‑19.
- Valid for both international and domestic travel.
- 24/7 assistance, with contact numbers available in Bulgaria and abroad.
- Smart, cost‑efficient protection.
- Wide range of coverage options tailored to different travel needs.
- Guaranteed 100% payout, with no co‑payment required from the insured.
- Premium remains the same, regardless of destination or territorial scope.
- Coverage applies to the entire period — from the first payment until your return.
- Electronic policy for quick, easy issuance and added customer security.
- No requirement to use a licensed tour operator — the insurance is valid even when you organize the trip yourself.
- Ideal for frequent travelers who want to minimize the risk of financial loss.
Frequently Asked Questions
It is possible that the specified term of the insurance contract includes more than one insurance period, respectively - more than one trip.
Insurance may be taken out within 7 days of the date of conclusion of the travel contract, purchase of the airline ticket, or hotel reservation, provided that payment has been made and there are at least 10 days remaining until the start date of the trip.
Yes, Travel Cancellation insurance covers the risk of "adverse weather conditions" that prevent the trip from taking place.
Insurance is suitable for individual, family, or group travel. The names and personal identification numbers of the insured persons are required.
In the case of an organized trip by plane or insurance only for plane tickets, if the airline offers to rebook the pre-purchased tickets for the new date, the Insurer shall pay only the rebooking costs, provided that they do not exceed the value of the unused ticket. In this case, the value of the unused ticket will not be refunded.
